COVID-19 (novel coronavirus)


Information about COVID-19 (novel coronavirus)

Information is constantly changing and evolving with COVID-19 (novel coronavirus). With that in mind, we are directing any member of the public with questions about it to click here to visit the state health department website on COVID-19, as it has the most relevant, up-to-date information.

If you have any questions or concerns or are looking for additional information, please call the hotline set up by the New York State Department of Health: 1-888-364-3065.  

If you want to be tested for COVID-19, please call our COVID-19 screening and triage clinic at 518-897-2462.

How to manage COVID-19

Most people who get sick with COVID-19 will experience mild symptoms and recover. If you get sick with it, you should:

  • Stay home.
  • Stay away from family members or other people quarantined in your home as much as possible - staying in a separate room is best, if possible.
  • Sick people should use a separate bathroom from people who aren’t sick, if space allows.
  • Avoid sharing personal items.
  • Eat nutritious meals.
  • Get plenty of rest.
  • Stay well hydrated.
  • Use soap and water, a bleach mixed with water, or EPA-approved household products. You can make your own cleanser with a mixture of 1 cup of liquid unscented chlorine bleach in 5 gallons of water.
  • Anyone at high risk for complications should talk to their healthcare provider for more information.

Everyone should do the following to avoid getting sick or to avoid spreading the virus to others:

  • Wash your hands often with soap and water for at least 20 seconds, especially before you eat.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick. Keep a distance of at least 6 feet to help slow the spread of COVID-19.
  • Cover your cough and sneezes with a tissue and discard it in a closed container.
  • Clean frequently touched surfaces and objects.

Click here to find more information about safely cleaning to protect from COVID-19.

Mental health help

Many people have a difficult time self-isolating, and mental health problems may arise or be amplified during this time. The state has set up a web page with mental health resources, and a phone line for anyone who needs emotional support: 1-844-863-9314.

How can I help?

Adirondack Health has been humbled by the many generous offers from community members looking for ways to help during the spread of COVID-19. We are deeply grateful and recognize many feel the need to do something to help in times like these. We know that working together we will overcome this crisis. 


Consider a monetary contribution to the Adirondack Health Foundation's COVID-19 Community Response Fund. A donation to this fund will ensure Adirondack Health has money available to use during this unprecedented crisis.  Click here to donate online, or send a check to:     

Adirondack Health Foundation

COVID-19 Community Response Fund
PO Box 120
Saranac Lake, NY  12983

If you have any of items to donate or would like to pitch in to sew masks or headbands, please contact Hannah Hanford at or call 518-637-4324.

We would appreciate donations of:

  • Boxes of unopened surgical masks

  • Boxes of unopened N-95 masks

  • Boxes of unopened non-latex gloves

  • Unopened safety goggles or glasses

Sewing for safety

Many sewers have expressed an interested in helping. We are currently accepting hand-sewn facemasks. While our clinical staff needs medical-grade personal protective equipment, the rest of our staff who don't deal directly with patients are now also being asked to wear cloth masks. If you're interested in making masks, please contact Hannah at 518-637-4324.

We are also looking for headbands similar to the ones pictured below to help out our nursing staff. When nurses wear masks all day, their ears can get sore easily, so these headbands have buttons on them to hold the masks in place while stopping the strain on ears. Find your favorite headband pattern, and sew large buttons on the sides near the ears - quick and easy!

If you made masks or headbands that you'd like to donate, please contact Hannah Hanford at or call 518-897-2348.

What else can I do?

Consider donating blood. Many blood drives have been canceled due to the pandemic, and blood shortages are expected. If you are feeling well and are in Plattsburgh, stop by the Adirondack Regional Blood Center at 85 Plaza Blvd, Suite 102, to donate.

Visitors restricted

For the safety of everyone involved, Adirondack Health is restricting visitors to Mercy Living Center and Adirondack Medical Center.

Adirondack Medical Center

The hospital is closed to all visitors, in accordance with guidance issued by the state Department of Health.

Exceptions will be made in rare circumstances: if it's medically necessary (like if the visitor is essential to the care of the patient) or for family members or legal representatives of patients in imminent end-of-life situations. Any visitor meeting these exceptions will be screened for COVID-19 symptoms - cough, fever or shortness of breath - or potential exposure to someone with COVID-19. The length and frequency of visits will be minimized to the greatest extent possible.

Mercy Living Center

Our nursing home in Tupper Lake is closed to all visitors. We are following the state’s directive under Gov. Andrew Cuomo to protect the most at-risk population, the elderly, from the spread of the virus.

If a patient is receiving end-of-life care or under dire circumstances (with the use of protective equipment), special considerations may be made.

All staff are required to wear masks and will be monitored for symptoms.

Gym and Fit for Life

The state has directed gyms to shut down, so the Adirondack Health Medical Fitness Center is closed. All Fit for Life and cardiac rehabilitation sessions are also canceled until further notice.

Gift shop closed

The gift shop at Adirondack Medical Center is closed, and all volunteer services are currently suspended.

Prevent the spread

The best way to prevent the spread of COVID-19 continues to be good hygiene practices that should also be followed for flu prevention or any time:

  • Wash your hands often.

Honestly, it is hard to overdo it, especially during flu season: Wet, lather, scrub for at least 20 seconds, rinse and dry. Consider keeping an alcohol-based hand sanitizer around for those times when soap and water might not be readily available. Click here to visit the CDC's website, where detailed information on proper handwashing can be found.

  • Don’t touch your face.

And, if you must touch your face, wash your hands immediately before doing so. Mucus membranes on your face are the openings through which respiratory infections enter your body.

  • If you need to cough or sneeze, do so into your sleeve.

Then wash your hands anyway.

  • Prepare to stay at home.

If you come down with any kind of communicable disease, often defined by a fever and any other symptom, do your best to keep it out of schools, workplaces, etc. We understand the tough balance that exists between calling in sick and meeting your monthly bills. Just try to use your best judgment.

Click here to find plenty of information about protecting yourself and your family from COVID-19.

Guiding you

April 18, 2020

Adirondack Health President & CEO Sylvia Getman and CFO Bob Laba talk to the Adirondack Daily Enterprise about the financial hit the health system has endured due to the pandemic.

April 9, 2020

Rebecca Albright, a respiratory therapist at Adirondack Medical Center, talked to ABC about figuring out how to safely intubate and extubate patients without exposing herself and her colleagues.

March 27, 2020

President and CEO Sylvia Getman, Chief Medical Officer Dr. Darci Beiras and Communications Director Matt Scollin answered questions from the community in a Q&A hosted by the Saranac Lake Area Chamber of Commerce.

March 25, 2020

President and CEO Sylvia Getman talks to the Adirondack Explorer about Adirondack Health's preparations for the expected influx of patients dealing with COVID-19.

March 23, 2020

CEO Sylvia Getman spoke to U.S. News and World Report about dealing with COVID-19 as a rural health system.

March 19, 2020

Chief Medical Officer Dr. Darci Beiras spoke to Adirondack 105 and 93.3 &102.1 The Mix about COVID-19, Adirondack Health's preparations for it, and what you can do to help prevent it from spreading.

March 10, 2020
Click here to go in depth on COVID-19 and coronaviruses with Medical Director of Infectious Disease Dr. Diana Christensen


This site is provided for educational and informational purposes only and does not constitute providing medical advice or professional services. All information is meant for use by healthcare workers and not the general public. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. No physician-patient relationship is created by this website or its use. Neither Adirondack Health nor its employees, nor any contributor to this web site, makes any representations or warranties, express or implied, with respect to the information provided herein or to its use.

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