Financial assistance policies

Financial assistance is available - contact us as soon as possible to explore payment options

Adirondack Health is proud of its mission to provide quality care to all who need it. We do not refuse care based on ability to pay.

Adirondack Health provides financial aid to uninsured and underinsured patients based on their income and needs. In addition, we may be able to enroll you in free or low-cost health insurance.

It is important that you let us know if you will have difficulty paying your bill so we can be sure that your unpaid claims do not become part of the collections process. You may set up an interest-free payment plan for outstanding balances by contacting the financial counselor at 518-897-2217 and pay your balance in manageable monthly payments. Payments need to be approved by the financial counselor to avoid further collection efforts, so please contact us if you would like to make payments on your outstanding bills.

For more information, do not hesitate to contact the financial counselor in our business office at 518-897-2217 or billing@adirondackhealth.org.

If you are 55 years of age or older, you might also consider completing an online questionnaire at BenefitsCheckUp.org. This free service from the National Council on Aging will scan more than 2,500 local, state, and federal programs to see if you qualify for help paying for food, medications, utilities and housing.

To learn more or to download a financial assistance application, you can click on one of the following links. 

Eligibility requirements
Financial assistance application
Financial assistance/enhanced enrollment for the uninsured and underinsured