Visitor Information

How can we help you?

If you'd like to visit a patient staying at Adirondack Medical Center - Saranac Lake, we offer a variety resources for your convenience.

If you are unable to find the information you are looking for, please contact us directly at 518-891-4141.  

Hours and policies

Inpatient visitation hours are 9:30 a.m. - 11:30a.m. and 4:30 p.m. - 6:30 p.m., with a maximum of one visitor at a time during a patient’s stay in the hospital. Check our COVID-19 pages for any temporary updates to our visitor policy due to the pandemic.

After visiting hours and on weekends, AMC is secured. For access, please check in with registration or with the emergency department receptionist.

Amenities

AMC offers a wide range of on-site amenities for patients, families and visitors.

Telephones

Free local telephone service is available for patients. Your telephone is located at your bedside. A TDD (telecommunication device for the hearing impaired) is also available and is available upon request. To make a local call, dial "9" and then the number. Long distance calls must be charged to a calling card or called collect. To make a long distance call or collect call, dial "0" for the hospital's operator.

Dining

The cafeteria at Adirondack Medical Center features daily lunch and dinner specials, along with a salad bar and other meal and beverage choices. Lunch is served from 11:30 a.m. to 1:30 p.m. and dinner from 4:30 to 6:15 p.m. Sandwiches and assorted beverages are offered in the AMC Gift Shop near the Main Lobby. The cafeteria sells breakfast items a-la-carte.

Patient meals may depend on the dietary plan and individual needs. Kosher, vegetarian or other special meals are available; please tell your nurse. If you would like fruit juice or other refreshments between meals, press your call button and ask. If you are on a special diet, a registered dietician will visit you to discuss your diet. If you have any questions about diet, the dietitians on staff are available while you are in the hospital or after you leave.

Breakfast is served from 7:15 to 7:30 a.m.; lunch is served from noon to 12:30 p.m. and dinner from 5 to 5:30 p.m.

Wi-Fi

Patients are welcome to access our free public wireless network.

Newspapers & Magazines

Local newspapers are available in vending machines at the entrance of the Main Lobby.

Banking

An ATM is located in the main lobby. Cards honored include NYCE, Plus Honor, VISA, MasterCard.

Pharmacy

The pharmacy is located on the first floor of the Redfield Medical Office Building. Hours are 8 a.m. to 4 p.m. Monday through Friday.