Your Rights

Your privacy is our priority

At Adirondack Health, we value your privacy. No information about you or your stay at any of our facilities will be released without your knowledge and permission.

Corporate Compliance

Adirondack Health is committed to having an effective compliance program that provides employees, patients, medical staff members, and vendors (among others) with a means for reporting violations of federal and state laws and regulations and Adirondack Health policies at any time and without fear of repercussions, including intimidation or retaliation.

Adirondack Health's confidential compliance hotline is 518-897-2661.

Our confidential compliance email is Anyone–including patients, visitors, vendors, and members of our community, as well as our employees – can use these services to report actual or potential compliance violations, including those involving billing and claims submission and fraud and abuse laws and regulations.  Reports to the hotline may be made anonymously.

Telephone calls can also be made directly to Lisa Tuggle, Adirondack Health's corporate compliance officer, at 518-897-4774, during normal working hours.  Additional methods for reporting violations are also available, as described in Adirondack Health’s Corporate Compliance Plan.  If an individual is uncomfortable using any of these methods due to the individual(s) involved in the report, Adirondack Health's president and chief executive officer should be contacted at 518-897-2301.

All reports made will be investigated in a prompt and reasonable manner, and AH will maintain the confidentiality of individuals who make such reports to the fullest extent possible, subject to certain legal requirements. Individuals shall be protected from retaliation, harassment, intimidation or discrimination by any person employed by or affiliated with Adirondack Health for good faith reporting of compliance violations and/or participating in any investigations. Any such retaliation is a violation of the compliance program, should be reported immediately to the compliance officer, and is subject to disciplinary actions in accordance with Adirondack Health’s policies.